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To ensure quality service to our business partner, we only accept small number of dropshipper as we expand. We are currently modifying our system to expand and accept more drop shipper.

Currently no dropshipping service is available and cannot provide answer to email regard to this subject.

Our developer/technician are working around the time to provide perfect solution for all our dropshipping customers.

We have so many customer who has asked to become our dropshipper and it has come to point where answer the question has degrading our utilization to help other customer.

We will notify when dropshipping is available.

Thank you so much for your understanding and being patient with us.

Rubyimports

Shop by style category "VIP" has been renamed "Da Vinci" Shop by style category "KS Fashion" has been renamed "Moem"

Shop by style category "Paulus" has been renamed "True"

To serve our customers faster and better, Sales@rubyimports.com will be divided into six e-mails. Beginning October 25, 2008, please send all e-mails to one of those six e-mail accounts. E-mails sent to sales@rubyimports.com after October 25 will be either be delayed or not accepted at all. There are the following e-mail addresses to answer all inquiries:

Order Information
For questions or concerns regarding an order or shipping information, please send an e-mail to order@rubyimports.com. Please include the order number or customer number coinciding with the order.

Technical Support
For all technical difficulties or issues with our website, please send an e-mail to tech@rubyimports.com. Please include contact information with a detailed e-mail.

Payment Information
For all payment inquiries regarding an order, please send an e-mail to payment@rubyimports.com. Paypal customers will need to send payments to this e-mail address.

Product Inquiries
For all questions relating to products on the website, please send an e-mail to product@rubyimports.com. Questions about product restock, sold-outs, special orders, and product information should all be sent to this email.

Return Inquiries
For all questions and concerns regarding returning products, please send an e-mail to return@rubyimports.com. This includes returning unwanted products as well as damaged items.

General Questions
For all other questions or concerns, please send an e-mail to ask@rubyimports.com.

We close on memorial days. Thanks have good holidays.

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